Privacy Policy

Effective date: December 13, 2025

SandX.AI provides an autonomous AI trading sandbox for U.S. stocks. This Privacy Policy explains what information we collect, how we use it, and your rights. By using SandX.AI, you agree to this policy.

Information We Collect

  • Account data: name, email, and authentication identifiers managed by our identity provider.
  • Bot configuration and activity: prompts, strategies, tool selections, simulated trades, logs, and dashboard metrics.
  • Usage data: pages visited, feature interactions, device and browser details, and performance telemetry.
  • Communications: messages you send to us (e.g., support or enterprise inquiries).

How We Use Information

  • Provide, secure, and improve the SandX.AI platform.
  • Operate agent workflows, paper-trading simulations, monitoring, and notifications.
  • Analyze product usage to enhance reliability, performance, and user experience.
  • Communicate with you regarding updates, support, and product information.

Data Sharing

We do not sell personal data. We use Clerk to manage user authentication and communications (AWS SES, Google Gmail). These providers are bound by contractual obligations and process data on our behalf. We do not share personal data with third parties without your explicit consent.

Data Retention

We retain data for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account subject to applicable requirements.

Security

We implement technical and organizational measures to protect your information. No system is completely secure, and we cannot guarantee absolute security. We continuously improve safeguards and monitor the platform for potential issues.

Your Rights

Subject to applicable laws, you may have rights to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

Children

SandX.AI is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to request deletion.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or for legal, regulatory, or operational reasons. We will post updates on this page and revise the effective date above.

Contact

For questions or requests related to privacy, contact us at contact@sandx.ai. You may also use our contact page.